Privacy control
Delete your account and personal information.
Verify the phone number connected to your customer account, review what will happen, and confirm permanent deletion.
Before you continue
Deletion is permanent.
Your customer login and personal profile cannot be restored after deletion. You will need to create a new account if you use 360 Prime Express again.
Information removed
- Phone authentication and customer profile
- Saved addresses and notification tokens
- Temporary checkout, route-preview, and rate-limit records
- Item photos, delivery chats, and attachments
- Identity, phone, route, coordinates, notes, and comments from retained records
Limited records may remain
Completed transaction records may be retained only when reasonably required for accounting, payment reconciliation, fraud prevention, or legal obligations. They are anonymized and can no longer be used to access or identify your customer account.
Staff, rider, or business accounts must use assisted account closure so operational responsibilities can be transferred safely.
- 1Verify phone
- 2Review
- 3Delete
Verify the account owner
Enter the Ghana phone number used for your account. We will send a four-digit security code.
Enter the code sent to
Final account deletion
Your account is eligible for deletion. This action cannot be undone.
Finish or cancel every active order first. This protects deliveries, payments, riders, and recipients from being left without an accountable customer.
Your account has been deleted.
Your session has ended. Personal customer information covered by this request has been removed or anonymized.
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